l u.s. sMOKELESS TOBACCO RETURN POLICY
l City Sales Cigarette Return Policy
l fight against cigarette-tax increases and smoking bans
l Your Letters on Remote Sales are Needed!
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A NEW WEAPON FOR TOBACCO RETAILERS
R.J. Reynolds Tobacco Co. has created a Web site to give business owners a tool to fight against cigarette-tax increases and smoking bans. Earlier this month, the company launched BusinessTobaccoAlliance.com, a Web site where cigarette retailers, wholesalers and other businesses in the tobacco-retailing industry can sign up and become more proactive in opposing legislation that hurts their businesses. Once registered, business owners will have access to a personalized Web page that lists their state and federal legislators' contact information. In addition, registered users will receive notification when anti-tobacco measures are being considered, as well as gain access to a Tax Impact Calculator, enabling them to estimate potential gross-profit losses from cigarette-tax increases. For more information, visit BusinessTobaccoAlliance.com.
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ACTION ALERT !
CALL TO ACTION It is estimated that the loss of just 57 cigarette pack customers to other retail sources that evade taxes can make law-abiding, average-profit convenience stores unprofitable. As more and more states increase their cigarette excise taxes, your customers will flock to tax-free internet sites to evade these higher taxes. As you can imagine, you will lose much more than the cigarette sales. You will lose those loyal customers and their other additional purchases whether sandwiches, snacks or drinks.
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PHILLIP MORRIS CIGARETTES City Sales will no longer accept returns or issue credit for the following brands. BASIC • BENSON & HEDGES • CAMBRIDGE • CHESTERFIELD • ENGLISH OVALS • L & M LARK • PHILLIP MORRIS COMMANDERS • MARLBORO • MERIT • MULTIFILTER • PARLIAMENT PLAYERS • SARATOGA • VIRGINIA SLIMS
City Sales Cigarette Return Policy [CLICK HERE]
ATC, Tobacco Certificate requirement
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ATC, TOBACCO CERTIFICATE REQUIREMENT
Download the certificate below TobaccoSalesCertificate [right click, Save As]
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There seems to be some
confusion regarding our cigarette return policy. In order to clarify this, here
is a more detailed list of what we can and cannot accept per manufacturer's
guidelines.
Phillip Morris & RJR
No returns from Phillip Morris or RJR. This includes both unsaleable and
saleable product. Whether or not it is good product or outdated it CANNOT be
brought back for credit.
Mispicks (shipping errors) must be reported on the day of delivery. Mispicks
will be handled like shortages. They have to be called in to the foreman, who
will then check the tape to verify the mispick. Only after the mispick is
verified on tape can credit be issued. Mispicks CANNOT be written up by a
salesperson on a blank pick up slip.
Please understand that
shortages and shipping errors, as stated in our return policy, must be reported
within 24 hours. Damages must be called in within 24 hours of delivery. We will
roll the videotape to confirm the error and issue credit only if it is verified.
Brown & Williamson, Lorillard, LiggetT/Vector,
Commonwealth
We will accept cigarette returns from these manufacturers ONLY if one of the
following conditions is met:
•The product is unsaleable AND stickered by the
manufacturer (outdated/damaged)
•There was a verifiable shipping error called in
within 24 hours.
•The product was damaged upon delivery.
U.S. SMOKELESS TOBACCO BRANDS INC.
U.S. SMOKELESS TOBACCO BRANDS INC.
RETURN POLICY
Effective November 26, 2007: We will no longer be accepting product returns of any cans of U.S. Smokeless Tobacco Brands Inc. (“USSTB”) product unless a USSTB sales representative authorizes the return at your store. This new returned goods policy will be implemented for direct customers and retail accounts located in the following states: Michigan, Indiana, Missouri, Wisconsin, Minnesota, Kansas, Nebraska, North Dakota and customers doing business in these states. The brands affected by this change include all Copenhagen, Cope, Skoal, Rooster, Red Seal and Husky products.
The following procedure will be utilized going forward. When a USSTB sales representative visits your store(s) during normal retail calls, the USSTB sales representative will package retail product returns in five (5) can rolls and place a USSTB returned goods authorization stamp on product authorized for return. You may return that product to us for credit. However, we can not accept any product returns unless the USSTB sales representative sales representative has authorized the return by packaging the product at your store(s) and affixing it with a USSTB returned goods authorization stamp. We will not issue credit for any USSTB product returned to us without a USSTB returned goods authorization stamp affixed to it.
If you have any questions, please contact your USSTB Sales Representative or Customer Service. Thank you for your cooperation.
CALL TO ACTION
Your Letters on Remote Sales are Needed!
It is estimated that the loss of just 57 cigarette pack customers to other retail sources that evade taxes can make law-abiding, average-profit convenience stores unprofitable. As more and more states increase their cigarette excise taxes, your customers will flock to tax-free internet sites to evade these higher taxes. As you can imagine, you will lose much more than the cigarette sales. You will lose those loyal customers and their other additional purchases whether sandwiches, snacks or drinks.
NACS is working to pass legislation that will level the playing field between Internet and brick-and-mortar retailers by ensuring that tax-evading cigarette sellers online no longer have a price advantage over you.
This effort is now at a critical stage and will only succeed if Congress hears from EVERYONE in the industry. Please take a few minutes to contact your entire congressional delegation--and urge your store managers and others in your company to do the same.
In order to win, Congress has to hear from you. It's Crunch Time!
What can you do to help.
l Send a letter to your Member of Congress
l Obtain a draft Letter for your store managers
(Due to the recent Ricin scare in the Senate, please fax or email your letters to Congressional offices.)
This is designed to provide you with a brief overview of the key requirements in SEA 444. Additional copies can be downloaded at www.MethFreeIndiana.org. (For more information, or to read the bill go to http://www.in.gov/legislative/bills/2005/SE/SE0444.1.html)
1. All liquid and solid forms of ephedrine and/or pseudoephedrine are included in this law.
2. The law requires that purchases be tracked using a log developed by the Indiana State Police:
As a retailer you will be required to:
A. complete the log for every sale of ephedrine and/or pseudoephedrine.
B. maintain the log for two years; and
C. have it available for inspection by law enforcement officers. Retailers will receive a log prior to July 1, 2005. If a retailer has not received a log by June 29, 2005, the retailer can download copies at www.MethFreeIndiana.org.
3. Unusual Theft Recording Requirements:
The law defines unusual theft as: “theft or unexplained disappearance from a particular retail store, of drugs containing 10 grams or more of ephedrine, pseudoephedrine, or both in a 24 hour period.” (IC35-48-4-14.7(b)(6)). If, a retailer, suspects that such a theft has occurred, you are required to report it in writing, no later than 3 days after the discovery, to the Meth Suppression Unit at 8620 East 21st Street, Indianapolis, IN 46219.
4. Convenience Packages:
A convenience package is one that is small and contains no more than 120mg of ephedrine, pseudoephedrine or both. As a retailer, you cannot sell more than 120mg per sale in order for it to be considered a convenience package. Convenience package products must be secured in at least one of the following ways:
A. Keep the medication within thirty feet of the checkout counter in direct line of sight of the clerk;
B. Place anti-theft devices (such as package tags and alarms) on the packaging;
C. Place the medication in restricted–access shelving, where the consumer cannot take more than one package every fifteen seconds; or
D. Install, operate, and maintain surveillance from a constant video monitoring device and place a
sign by the medication indicating that such a device exists.
5. Non-Convenience Packaging:
A retailer may sell products containing more than 120mg of ephedrine, pseudoephedrine or both if all of the following are met:
A. The customer is 18 years of age or older;
B. The sale does not involve more than 3 grams of ephedrine, pseudoephedrine, or both in
one transaction; and the sale is not more than 3 grams of ephedrine, pseudoephedrine, or both per customer per week;
C. The customer provides a state or federal ID card, signs the Indiana State Police log and the clerk certifies the entry in the log; and
D. The medication is kept in a locked display case or an area that is not accessible to customers behind the counter; or the medication is kept in the direct line of sight of the pharmacy personnel with a constant video monitoring device so long as the retailer is a pharmacy or a store containing a pharmacy.
For more information go to
USA PATRIOT ACT / CIP
To comply with Section 326 Provisions of the USA Patriot Act Required By October
1, 2003 To comply with the CIP notice provision set forth in Section 326 of the
USA Patriot Act, we must provide our customers with this notice of our CIP
requirements provided below:
Important information about procedures for opening a new account with City
Sales.
To help the government fight the funding of terrorism and money laundering
activities, we are required by law to obtain, verify and record information that
identifies each individual or entity that opens an account. What this means for
you: When you open an account, we will ask you for your name, address, taxpayer
or other government identification number and other information, such as date of
birth for individuals that will allow us to identify you. We also ask to have a
copy of identification documents such as a driver’s license, passport or
documents showing the existence of the entity.
